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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kent “Boatman” Abbey

Kent “Boatman” Abbey

June 25, 2026

5  out of  5
rating by Kent “Boatman” Abbey
"Great Insurance Agent! Response to all inquiries and claims very timely and professional."
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Jerry Hebert

June 6, 2026

5  out of  5
rating by Jerry Hebert
"I recently had an excellent experience working with the Amy Williams Allstate Insurance office in Apex. The team was professional, knowledgeable, and took the time to review my coverage options in detail. They were able to save me money while improving my overall coverage, which was a huge win for me.

One of the best parts of the experience was how easy they made it to bundle my home and auto insurance policies. They explained everything clearly, found discounts I wasn't aware of, and made the entire process seamless from start to finish.

If you're looking for an insurance agency that genuinely cares, I highly recommend Amy Williams and her team."
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Cathy Beck

June 5, 2026

5  out of  5
rating by Cathy Beck
"I have just had the pleasure in working with Derek Suaraz at this State Farm office in Apex, NC. This young gentleman was thorough, courteous, as well as, above and beyond professional. I received all correspondence as promised without delay.
I highly recommend Amy Williams State Farm office but now she has hired one of the best to represent her company. If anyone receives Excellence in Customer Service, Derek Suaraz should be 1st one honored. Go Derek!!!"
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jay kyte

June 5, 2026

5  out of  5
rating by jay kyte
"Amazing team that take the time to answer questions and concerns."
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Victoria Watson

June 5, 2026

5  out of  5
rating by Victoria Watson
"Amy and her team are so incredibly helpful! They handle all my insurance needs. I contacted them earlier this week for help with a investment property, and Katy had my new policy worked up right away, and she helped me get it set up on auto pay so I don’t have to worry about missing a payment. Absolutely the best!"
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Marisol S.

June 5, 2026

5  out of  5
rating by Marisol S.
"The team at Amy Williams State Farm are awesome! My aunt passed away several months ago and I have been helping my uncle and cousin with bills and finding ways to save and cut back. We switched over to State Farm from Allstate, saving quite a bit of money! The agent also took the time to tell me about umbrella policies and was very informative without being pushy. We switched home and auto and added an umbrella policy, rental coverage and towing and STILL paying less!! Thank you!"
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Thomas Marriott

June 5, 2026

5  out of  5
rating by Thomas Marriott
"Great, helpful, and informative team at this location. Always a stress free situation whenever I need help."
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A Ventura

June 5, 2026

5  out of  5
rating by A Ventura
"I usually don’t write reviews, but this experience must be shared. Derek was amazing to work with. He made everything about life, auto, and home insurance easy to understand and took the time to answer all my questions without making me feel rushed.

You can tell he genuinely cares about helping people find the right coverage and not just selling a policy. Super professional, knowledgeable, and easy to talk to. I’d definitely recommend Derek to anyone looking for insurance help."
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Karina Bettex

June 5, 2026

5  out of  5
rating by Karina Bettex
"Super patient and helpful team here. Couldn’t have asked for a greater experience, and am super thankful to Amy’s team."
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Noah Bettex

June 5, 2026

5  out of  5
rating by Noah Bettex
"Great team, super kind and helpful! Thank you!"
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Erik Gebhardt

June 5, 2026

5  out of  5
rating by Erik Gebhardt
"Spoke with this office and I immediately was impressed with their caring nature, knowledge and expertise. The team is incredible and so nice! I am looking forward to working with them again."
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Jon Shriver

June 5, 2026

5  out of  5
rating by Jon Shriver
"A great team of agents. They worked together to help me through a difficult time. They went far beyond what i expected. I highly recommend them."
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Victor Mendez

June 5, 2026

5  out of  5
rating by Victor Mendez
"Great team to work with!!!"
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Ralph Cummings

April 15, 2026

5  out of  5
rating by Ralph Cummings
"Great customer service and insurance!"
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jimmy kline

April 9, 2026

5  out of  5
rating by jimmy kline
"Combined auto and home insurance and they saved over $1000 on my policy. Staff is helpful and fantastic"
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Jerald Jordan

April 8, 2026

5  out of  5
rating by Jerald Jordan
"I had a wonderful experience with my agent Brianna. Which was a breath of fresh air from some of my past encounters. Would recommend anyone to Amy Williams agency and particularly Brianna ( Superstar as she's known to me) for service like non other."
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Jermaine Meyers

March 19, 2026

5  out of  5
rating by Jermaine Meyers
"All I have to say we've been with state farm for years good and bad times they're always here to help amd the prices are fair and staff ready to help..."
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Travis Ludwig

March 17, 2026

5  out of  5
rating by Travis Ludwig
"My meeting with Brianna was exceptional. Spot on. In a relaxed open discussion she kept us on track. Based on her direction, my auto and home coverages were much improved and more supportive of my goals and needs. She is asset to her clients and to State Farm."
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Brian and Emily Allman

March 3, 2026

5  out of  5
rating by Brian and Emily Allman
"Hi Amy! I’m Emily, and I’m a State Farm Agent in West Virginia. I want to thank you and Bri for taking care of one of my customers recently who moved to North Carolina. Thank you for making the process easy for them! We truly appreciate you communicating with our office to make this a smooth transition for everyone involved! Thank you for being a Good Neighbor!"
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Amar Aryal

February 24, 2026

5  out of  5
rating by Amar Aryal
"Bri was great to work with and made the whole process easy. Definitely recommend."
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Naomi Nini

February 10, 2026

5  out of  5
rating by Naomi Nini
"I worked with Amy Williams she was very helpful and patient in the whole process of on-boarding to state farm. excellent customer service!"
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Bethany Rudy

February 9, 2026

5  out of  5
rating by Bethany Rudy
"Amy Williams and Michele Strack are both extremely knowledgeable and helpful. Always very quick to respond and help with my insurance needs. Highly recommend them!"
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Dave Anderson

January 14, 2026

5  out of  5
rating by Dave Anderson
"Easy process and fair price. I worked with Briana W. who was friendly, fast and easy to work with. Made sure everything made sense and was good to go."
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Paxia Her

January 9, 2026

5  out of  5
rating by Paxia Her
"Brianna was amazing. She's so knowledgeable and responsive. One thing that I appreciate about her is that she did not push me to buy additional services. Thank you Brianna for all your help!"
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Roxane Johnson

January 7, 2026

5  out of  5
rating by Roxane Johnson
"This is a great agency. Amy's office is super helpful, every time. I have called in a frustrated and confused state-of-mind many times (questions about billing, what's covered, etc.) and her team always answers my questions calmly and factually. Sometimes, I even learn something. Even if I don't love the answer (they can't change the facts, after all), I do love the helpfulness, care and attention. Highly recommend this agency."