State Farm® Insurance Agent Amy Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Reeanan Faircloth
June 26, 2025
5
out of
5
rating by Reeanan Faircloth
"I had a great experience working with Brianna Wagner at Amy Williams State Farm Insurance. She was incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. Brianna took the time to answer all my questions thoroughly and made sure I understood my coverage options. Her professionalism and friendly attitude really stood out. I highly recommend working with Brianna—she made insurance feel easy and approachable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
josh westberry
June 26, 2025
5
out of
5
rating by josh westberry
"Kaitlyn S. has always helped me with my insurance questions. She is great"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Melissa Miller
June 19, 2025
5
out of
5
rating by Melissa Miller
"Kaitlyn S. was extremely helpful and responsive with my request. I've been a customer of Amy Williams State Farm for many years and the entire team has always been a huge help with all of our policies - car and home."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Serhii Mykhailenko
June 6, 2025
5
out of
5
rating by Serhii Mykhailenko
"Kaitlyn S is amazing! She helped me set up my home and auto insurance policies with ease. She answered my questions super fast and found me great rates and made sure everything was clear. I feel confident with her handling my policies. Highly recommend her at Amy Williams - State Farm Insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Steven Johnson
May 28, 2025
5
out of
5
rating by Steven Johnson
"Bri was super helpful with getting us switched to state farm love the customer service she provided"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Zaida Guzman
May 28, 2025
5
out of
5
rating by Zaida Guzman
"Very great team! Jerzi helped me switch my policy over to NC when I moved here, she was very kind and helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Howard Marrow
May 7, 2025
5
out of
5
rating by Howard Marrow
"Session went very smoothly, every detail was explained in great detail very happy with Statefarm as my insurance provider, very pleased.thank you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Andrew Priest
May 2, 2025
5
out of
5
rating by Andrew Priest
"Brianna & Michele were a great help, they were able to get an FS1 issued to the dmv within minutes on a Monday morning. I really appreciate the quick work, enabling me to complete the title transferred and new plates issued. That support reminded me why I stick with State Farm, instead of chasing the lowest cost every renewal."
We responded:
"Thank you so much for sharing, Andrew, we truly appreciate you as a customer and part of our State Farm family!"
Karen Tulloh
May 1, 2025
5
out of
5
rating by Karen Tulloh
"This office has been so helpful. They have been quiet efficient, and Amy shared information that I never would have known otherwise - putting quite a bit of money back in our pocket. Bri has stayed on top of everything, digging around for details I needed and also helping process a claim. Very easy to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Triangle Lawn Care
April 30, 2025
5
out of
5
rating by Triangle Lawn Care
"Noah was extremely professional knowledgeable in the industry. It had my best interest at heart 10 out of 10 would recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nancy Mayer
April 21, 2025
5
out of
5
rating by Nancy Mayer
"Kaitlyn S is absolutely wonderful! She has helped me with my current policy and a new policy I had set up. She is always quick to respond to any questions that I may have, whether it's over text, phone or email. I feel that my policies are in good hands and couldn't ask for better service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
James Lee
April 4, 2025
5
out of
5
rating by James Lee
"Brianna is very thorough, personable and professional! I really enjoyed working with her. I would give her a promotion.."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! PS. I'll consider your advice in her next employee review!"
Jamee K
March 29, 2025
5
out of
5
rating by Jamee K
"Kaitlyn S was extremely helpful when I was dealing with my insurance after my car was total lossed. I am someone who prefers text communication and her responses were always clear, thorough and quick! She even made sure to check in with me a few times which honestly helped me stay on track."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dustin Anderson
March 25, 2025
4
out of
5
rating by Dustin Anderson
"My cousin goes through them for insurance. Good rates and it takes the least amount of time out of your day to get paperwork done."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
Ronald Gross
March 24, 2025
5
out of
5
rating by Ronald Gross
"Recently reviewed all my home and auto coverage with Bri Wagner in Apex office. Bri was totally professional, explaining each policy while recommending changes to improve my coverage and saving on some premiums. She answered all my questions, was a pleasure to work with and I would highly recommend her services."
We responded:
"Ronald, Thank you for your wonderful review! We are delighted to hear about your positive experience with Bri Wagner in our Apex office. At Amy Williams State Farm we believe that regular reviews of your home and auto coverage are essential to ensure that your policies meet your current needs and helps control your insurance costs. Bri’s professionalism and dedication to her clients truly set her apart. She is deeply invested in understanding your unique situation and is always ready to recommend changes that not only enhance your coverage but also help save you money on premiums. We believe building a personal relationship with your agent is vital, and we’re glad to know that Bri made your experience enjoyable and informative. Your recommendation means a lot to us, and we encourage you to reach out for your annual policy review to keep everything up to date. Thank you again for your kind words. We look forward to serving you in the future! Best regards, Amy Williams, State Farm Agent, Apex, NC"
Jennifer Basco
March 15, 2025
5
out of
5
rating by Jennifer Basco
"I got excellent support and swift response from Brianna. It was easy working with her."
We responded:
"Thank you for taking the time to share your thoughts! Our Life Specialist Bri is exceptional and always goes above and beyond. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
James Sofia
March 12, 2025
5
out of
5
rating by James Sofia
"11/10 would recommend these folks. Amy who is wonderful; but Michelle Strack; who has gone above and beyond for me multiple times ever since I moved here from Oregon. In a world of the rat race commission chasing individuals, I feel so comfortable dealing with my, now friend Michelle. She is a breath of fresh air."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Michele does an amazing job. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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March 11, 2025
5
out of
5
rating by dorothy easton didn't y th ÿhklhhfgd:
"Great customer service at Amy Williams office. Always helpful to their clients."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Laura
February 22, 2025
5
out of
5
rating by Laura
"We recently changed over all of our insurance policies to State Farm. We worked with Brianna Wagner, and she was absolutely amazing! Her customer service skills are superb, she was very thorough, and made sure that we were able to get the best coverage for an excellent price. We are very happy to be saving money, and I enjoyed working with Bri so much, that I was simply tempted to ask her to be my new friend!! Wonderful experience all the way around!! Thanks again, Bri!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kyle Strickland
January 23, 2025
5
out of
5
rating by Kyle Strickland
"Amy has been great to work with for years!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jonathan Massari
December 23, 2024
5
out of
5
rating by Jonathan Massari
"Amy was very helpful with a customer of mine moving from PA to NC. She was able to contact them, review coverage options and put coverage in place ahead of their deadline. From one agent to another, THANK YOU for taking care of our mutual customer. Best wishes for a joyous Holiday from the team @ Jon Massari Insurance Agencies."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
John Whitaker
September 25, 2024
5
out of
5
rating by John Whitaker
"Amy has been a great agent. She has surrounded herself with a great team. I want to give a shoutout to Brianna who personally made sure I got quick help and resolution to a recent issue. Thank you. You were the relief in a stressful situation."
We responded:
"John, wow what a great compliment. Really appreciate you taking the time to provide this feedback!"
Tammy Jones
September 19, 2024
5
out of
5
rating by Tammy Jones
"I could not be more impressed with the service and quick responses that I received from Bri! I reached out asking her to check my existing policy to see if there were any savings I could take advantage of. She reached back out to me the same day with the information I had requested, and a potential savings of $400 a year! Amazing customer service."
We responded:
"Tammy thank you so much for the feedback. Bri does a wonderful job and I know she will be really grateful for the compliment."
Chris InNC
September 10, 2024
5
out of
5
rating by Chris InNC
"I've been with Amy Williams for over a decade. Always professional and friendly service - just a phone call away. Not the easiest thing to find today. Today, I had a few policy questions on multiple lines, and as usual, fast, friendly service. A special shout out to Brianna for working through some scenarios that best fit me - You can't go wrong with the Amy Williams Group."
We responded:
"Chris, what a fantastic review. I know Bri appreciates the compliment and I absolutely am thankful for your loyalty and kind words. Amy"
Cindy Bruhn
August 31, 2024
5
out of
5
rating by Cindy Bruhn
"So grateful to have had the opportunity to Bri as my insurance agent! I needed a full work up! Quotes for renters, help with auto adjustments, life insurance and she was so attentive and helpful with all of it! Did all she could to help and still is! Thank you!!"
We responded:
"Thank you so much for the shoutout for Bri. We enjoy working with her and get so many compliments. I appreciate you taking the time out of your busy schedule to share. We truly are so thankful to have you as a customer."