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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Whitaker

John Whitaker

September 25, 2024

5  out of  5
rating by John Whitaker
"Amy has been a great agent. She has surrounded herself with a great team. I want to give a shoutout to Brianna who personally made sure I got quick help and resolution to a recent issue. Thank you. You were the relief in a stressful situation."
We responded:
"John, wow what a great compliment. Really appreciate you taking the time to provide this feedback!"
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Tammy Jones

September 19, 2024

5  out of  5
rating by Tammy Jones
"I could not be more impressed with the service and quick responses that I received from Bri! I reached out asking her to check my existing policy to see if there were any savings I could take advantage of. She reached back out to me the same day with the information I had requested, and a potential savings of $400 a year! Amazing customer service."
We responded:
"Tammy thank you so much for the feedback. Bri does a wonderful job and I know she will be really grateful for the compliment."
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Chris InNC

September 10, 2024

5  out of  5
rating by Chris InNC
"I've been with Amy Williams for over a decade. Always professional and friendly service - just a phone call away. Not the easiest thing to find today. Today, I had a few policy questions on multiple lines, and as usual, fast, friendly service. A special shout out to Brianna for working through some scenarios that best fit me - You can't go wrong with the Amy Williams Group."
We responded:
"Chris, what a fantastic review. I know Bri appreciates the compliment and I absolutely am thankful for your loyalty and kind words. Amy"
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Cindy Bruhn

August 31, 2024

5  out of  5
rating by Cindy Bruhn
"So grateful to have had the opportunity to Bri as my insurance agent! I needed a full work up! Quotes for renters, help with auto adjustments, life insurance and she was so attentive and helpful with all of it! Did all she could to help and still is! Thank you!!"
We responded:
"Thank you so much for the shoutout for Bri. We enjoy working with her and get so many compliments. I appreciate you taking the time out of your busy schedule to share. We truly are so thankful to have you as a customer."
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Joe Ros Burns

August 28, 2024

5  out of  5
rating by Joe Ros Burns
"We talked with Bri today. She was extremely friendly, informative, and quick to help us with our needs. She's a Rock Star!"
We responded:
"Cannot thank you enough for your note. I have always thoroughly enjoyed working with you and your opinion means more than most given your tenure with us. I am so incredibly happy that Bri made such a positive impact."
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Kathy Tobin

June 25, 2024

5  out of  5
rating by Kathy Tobin
"Kaitlyn Spurlin worked with us to add a golf cart to our current policy. She was the best insurance agent I have worked with in a very long time. She answered my emails and calls in better than a timely matter. Knew our policy well to be able to answer all my crazy questions. Took all the time needed to explain everything so we understood. My husband and I were very pleased with Kaitlyn’s professional work and friendly help and want you to know. Thank you and God bless +"
We responded:
"Kathy I cannot thank you enough for taking time to share your experience. Having Kaitlyn on our team has been a blessing. She definitely goes above and beyond and truly loves our customers. Thank you so much!"
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Corbin Jones

March 27, 2024

5  out of  5
rating by Corbin Jones
"I was able to cold call and get insurance for an older car by the end of it. Very helpful and informative whenever I had questions during the process, and I look forward to continue working with them!"
We responded:
"Corbin thank you so much for reaching out and for choosing to be a part of our family. We are so happy to have you!"
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bree

March 14, 2024

5  out of  5
rating by bree
"Had amazing help from amy communicating through Gmail and over the phone with other staff. I had so many complications with other insurance companies and people while she made it so simple and answered all the questions I had with no problem at all. Overall Great experience!!"
We responded:
"Thank you so much Bree, we truly appreciate you!"
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Amanda Breakey

March 13, 2024

5  out of  5
rating by Amanda Breakey
"Michele from Amy's office is an absolute pleasure to work with. She get's back to you very quickly! Thank you for your help!"
We responded:
"Amanda, what a wonderful compliment on our very valued colleague Michele. She is an incredible asset and always goes above and beyond. I will make sure she sees your feedback and thank you so much for taking the time. We love doing business with you and are grateful to have you as part of our family."
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Martha Crowley

March 8, 2024

5  out of  5
rating by Martha Crowley
"Great service and great staff - someone always seems to be there and happy to answer questions quickly and get things done."
We responded:
"Martha, I can't thank you enough for your kind words. Helping customers with their auto, home and life insurance are truly a joy to be a part of."
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Terry Spaeth

March 6, 2024

5  out of  5
rating by Terry Spaeth
"Excellent and prompt service."
We responded:
"Terry it is an absolute honor working with you. Thank you for your kind words. "
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Andrew Janusz

February 21, 2024

5  out of  5
rating by Andrew Janusz
"I am always very satisfied. Michele Strack is the BEST!!"
We responded:
"Mr. Janusz, thank you so much for the compliment. I'm incredibly proud of my team and especially thankful for customers like you. Amy Williams State Farm in Apex, NC."
Profile photo of F. R. (Effective Problem Solving)

F. R. (Effective Problem Solving)

February 20, 2024

4  out of  5
rating by F. R. (Effective Problem Solving)
"Great service and staff. Highly recommend for a complete insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and staff. We strive to provide comprehensive insurance solutions and it's wonderful to know that we have met your needs. We truly appreciate your recommendation and look forward to assisting you with any future insurance requirements."
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Tracy Gibson

February 7, 2024

5  out of  5
rating by Tracy Gibson
"I’ve never had to wait for anything! They have the Best customer service. Hands down would recommend to anyone!"
We responded:
"Tracy, I cannot thank you enough for your kind words. You've always been so enjoyable to work with--you make our job easy! "
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Lydia M

November 1, 2023

5  out of  5
rating by Lydia M
"Very polite !"
We responded:
"Lydia, thank you so much for taking the time to share your feedback. We truly appreciate you trusting us with your insurance."
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Mark Carlson

October 16, 2023

5  out of  5
rating by Mark Carlson
"Highly recommend Amy and her team for all your insurance needs. They take the time to understand your needs and ensure you have proper coverage with a great rate!"
We responded:
"Thank you so much Mark, really appreciate you taking the time to reach out!"
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John Moody

July 26, 2023

5  out of  5
rating by John Moody
"Amy, Is a fantastic fellow State Farm Agent! She helped us out with something for one of my policyholders who lives in Apex. It’s great knowing that we are both part of the State Farm Agents network throughout the country"
We responded:
"John, thank you so much for allowing our office to assist you all in taking excellent care of your customer. The Amy Williams Agency is very happy to help any time. Collaborating with the John Moody Agency was impressive. "
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Brett Holmes

February 22, 2023

5  out of  5
rating by Brett Holmes
"Heather was very knowledgeable, friendly, and efficient to work with. Definitely can recommend her working for your insurance needs."
We responded:
"Brett - thank you so much! We appreciate you putting your auto insurance with us and look forward to working with you! "
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Anne Hotchkiss

February 3, 2023

5  out of  5
rating by Anne Hotchkiss
"The entire office is knowledgeable and friendly. Heather keeps me up to date and on top of my business insurance and is an absolute pleasure to work with. Amy is patient and knowledgeable in explaining every step of the way."
We responded:
"Anne - thank you so much for your kind words! We truly appreciate you! "
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Trevor Haggard

February 3, 2023

5  out of  5
rating by Trevor Haggard
"Amy and her team are great! They are super professional and dedicated to helping you navigate the insurance process! I highly recommend Amy! You won’t regret it!"
We responded:
"Trevor - thank you so much! We appreciate you and the trust you have in our agency! "
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Michael Zontini

February 2, 2023

5  out of  5
rating by Michael Zontini
"A true professional and extremely knowledgeable. My agent for life."
We responded:
"Michael - thank you so much for your trust in our agency! We greatly appreciate you! "
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Doug & Liz Johnson

January 16, 2023

5  out of  5
rating by Doug & Liz Johnson
"Heather has always been incredibly kind and helpful. When we moved, she was able to get our renters' insurance processed very quickly even though they were about to close for the day so we were able to get into our apartment that night. Ever since then she has been very helpful, knowledgeable, and patient answering all our questions and helping us process transitions across state lines. Thank you Heather!"
We responded:
"Doug & Liz, thank you so much for taking the time to leave a review! We are happy to have you here and look forward to working with you! "
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michael homer

November 22, 2022

5  out of  5
rating by michael homer
"Heather O. Was excellent and very professional to me as I opened a new account with her last week. She was very patient and explained everything very well. I highly recommend Heather and Amy Williams in their State Farm office in Apex, NC Michael Homer"
We responded:
"Michael - Thank you so much for the kind review! We appreciate you taking the time! We are happy to have you with us and look forward to working with you! "
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Ronald Gross

October 31, 2022

5  out of  5
rating by Ronald Gross
"I have been using State Farm insurance for my home, auto and personal items for 40 years. I recently moved from NJ to NC and needed to switch my insurance to my new state. Heather Oakes in the NC office handling everything in a timely and accurate manner. She was exceptionally responsive and cordial throughout the entire process. I would highly recommend this office and Heather in particular for anyone's insurance needs."
We responded:
"Ronald, thank you so much for taking the time to leave us a review! We are happy to have you in NC and looking forward to working with you!"
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Cathy Beck

October 16, 2022

5  out of  5
rating by Cathy Beck
"Amy and her staff are the best. Always professional, quick to research and provide feedback on questions plus empathetic to the customer. The new location is in a business park without the hassle of traffic. I highly recommend Amy Williams State Farm for your insurance needs."
We responded:
"Thank you Cathy! We enjoy working with you and appreciate you!"